COVID-19

In light of the current situation with Coronavirus COVID-19 Henderson Trust felt it was important to set up this page.

We will use this page to share information specifically relating to the virus, how it is impacting our local community (where we have accurate information) and useful links to other websites and partner organisations.

In the meantime please continue to stay alert and stay safe, keep appropriate social distance if you have to go out, wear a face covering, wash your hands and stay in touch with the latest information using reliable news sources and official health websites.

https://www.gov.uk/government/publications/staying-alert-and-safe-social-distancing

LATEST POSTS…

Norfolk Winter Support Offer

Norfolk County Council, alongside local councils across Norfolk, is aiming to support as many residents as possible this winter to access financial and other support if they are facing hardship.

We know for many people this winter will be challenging for a variety of reasons, and there will be a lot of people who will need help with things like paying the bills and buying food, and many people who have never needed help before.

To make sure people can access help and support where they need it this winter, we have implemented the Norfolk Winter Support Offer and we need your help to make sure we reach as many people as possible.
Where you work with a family or resident in Norfolk, who is currently suffering from hardship and unsure how to pay their bills, keep warm and buy food, we are asking that you help them apply to the support offer. You can do this with them online at www.norfolk.gov.uk/covidwintersupport using a simple form.
Help is also available to those suffering hardship because they are having to self-isolate or support their child or vulnerable family members to self-isolate.

 

To help you understand the support that is available, here is a quick summary:

 

The Norfolk Assistance Scheme

The Norfolk Assistance Scheme (NAS) already provides hardship support to Norfolk residents, and this offer is being extended to reach more people where needed, over the winter period. The offer uses an additional government grant that is primarily aimed at families with children.

Initially the two-week provision includes;
Morrisons food boxes
Additional support with household essentials like nappies, formula milk and cleaning products
Paypoint top ups for gas and electricity
Daily living allowance for living expenses and household bills where needed.

Week three onwards:
Support with things like broadband and help to get online
Additional support with household items such as washing machines and fridges
If further food and essential support is needed after the initial two-week period, then this will be implemented by NAS for as long as is required.

 

Pink Orange – Ingredients boxes

Some families will already have heard about this offer because they will have been contacted by their allocated worker.
Pink Orange will provide ingredients boxes including recipe guides to targeted families across Norfolk, NAS are able to refer to Pink Orange as part of their wrap around support offer. You just need to make one referral to NAS and they will do the rest.

 

Free School Meals vouchers

All schools and educational establishments in Norfolk will have received communication about ensuring that all children who are eligible are signed up for free school meals (the means tested pupil premium element and not the universal free school meals that all children in reception to the end of year 3 are entitled to).

Schools are then able to provide a link and code for EdenRed which is the chosen provider of supermarket vouchers to the value of £15 per child per week, for two weeks over Christmas and a Week at February half term – these vouchers can be used at all main UK supermarkets.
If you are working with a family who you think may be eligible for free school meals, who are not currently receiving them, please encourage them to speak to their children’s education provider or support them in that conversation where needed.

Children who are home schooled and may be entitled are to complete the Norfolk Assistance Scheme form and will be supported to access EdenRed by NAS.

 

Self-isolation support

Some residents are also entitled to a self-isolation support payment of £500. To help someone apply for this, or to find out more please click here
Please make sure that you help us to reach as many families in Norfolk with this offer of support, so that together we can keep Norfolk residents safe, resilient and well this winter.

 

Click link below to see poster.

Norfolk County Council Covid Winter Support Poster

Support To Help People Self-Isolating

Coronavirus Cases In Norwich

Cadge Road Community Centre

Cadge Road Community Centre will remain shut until mid-September when the situation will be reviewed with the hope of opening in some way shortly after that time. Over the summer, the centre and its grounds will be used by Henderson Trust and a range of partners for the delivery of various activities and for the distribution of food. These activities will be very closely managed by Henderson Trust to ensure the safety and wellbeing of those involved and to meet government guidance on social distancing and managing work in light of COVID-19. We will be in touch with all users over the summer to provide updates on what is happening and we do understand that this is a difficult and frustrating time for everybody.

More information about the centre and about the work of Henderson Trust and its partners is available on our website www.henderson-norwich.org.

Thank you for your understanding at this time.

Henderson Community Park…

The car park at the community park is now open. When using the park please be aware of social distancing and appropriate hand hygiene.

In addition please be aware that the play equipment and outdoor gym equipment on Henderson Community Park is now open but will NOT be cleaned so when using the equipment please take note of the current social distancing guidelines and respect other users. SADLY THE TODDLERS PLAY AREA MUST REMAIN CLOSED.

If you want to use the park for organised activities it is essential to make contact with Henderson Trust to make arrangements. Please email info@henderson-norwich.org.

www.gov.uk/phased-return-of-sport-and-recreation/guidance

 

HENDERSON TRUST UPDATES…

Cadge Road Community Centre

Cadge Road Community Centre will remain shut until mid-September when the situation will be reviewed with the hope of opening in some way shortly after that time. Over the summer, the centre and its grounds will be used by Henderson Trust and a range of partners for the delivery of various activities and for the distribution of food. These activities will be very closely managed by Henderson Trust to ensure the safety and wellbeing of those involved and to meet government guidance on social distancing and managing work in light of COVID-19. We will be in touch with all users over the summer to provide updates on what is happening and we do understand that this is a difficult and frustrating time for everybody.

More information about the centre and about the work of Henderson Trust and its partners is available on our website www.henderson-norwich.org.

Thank you for your understanding at this time.

Henderson Trust Activities…

As a result of the national and ongoing health situation, the following changes have been made to some of Henderson Trust’s activities and services:

Sorted – there are currently no sorted activities at this time and summer sorted will not take place.

Not About the Bike – all workshop activities have been suspended until further notice.

Girls group and Youth Drop-In – all of the Trust’s youth activities delivered from Cadge Road Community Centre have been suspended until further notice.

Please keep an eye on the website and our facebook page for future updates.

LOCAL UPDATES…

As we get reliable local information from any of our partner organisations we will up-date you…

NHS Norfolk Children & Young People’s Health Services

Due to the current situation with Coronavirus (COVID-19), we have had to make some changes to the way we work in the community. We want to ensure that the families, children and young people that really need our support can still access help. As of Monday 23 March 2020, we will only be providing services that the NHS has agreed are essential for families.

For more information click the link below:

https://www.justonenorfolk.nhs.uk/our-services/our-essential-services

Scheme for Free School Meal Recipients

A national voucher scheme is available to children who are normally eligible for free school meals.  Schools can provide eligible children with a £15 weekly shopping voucher to use in supermarkets whilst schools are closed, or the schools themselves can provide meals for delivery and collection.

For more information click the link below.

www.gov.uk/free-school-meals-vouchers

First Response – Mental Health Support

First Response is Norfolk and Suffolk NHS foundation Trust (NSFT)’s helpline for people experiencing mental health difficulties during the pandemic.  The helpline is available to everyone, 24 hours a day, seven days a week, and can also be used by other health care professional needing to make referrals.

The number for First Response is 0808 196 3494.

Children and Young Persons’ Phoneline

A phoneline has been launched for children and young people to talk to County Council Children’s Social Workers to share worries and concerns, about themselves or other children.

The phoneline can be reached by calling 0344 8008029.

ChatHealth’s text service has been extended so that children and young people who would prefer contact by text can do so on 07480 635060.

Online Adult Learning Courses

Norfolk County Council’s Adult Learning Service has launched new online courses to help people remain active, healthy and connected throughout lockdown.  The courses are aimed at a range of abilities from beginner to expert.

MAP Advice Line

MAP is providing a free phone advice line and email advice service for young people (aged 11-25), open 10.30 am – 5.30 pm Monday to Friday (except bank holidays).  The service can be reached on 0800 0744454 or advice@map.uk.net.

The service can help when service users:

·       Need food

·       Have concerns about money and debt

·       Need advice about housing or benefits

·       Are unsure where to get help for other problems

This service is available  to young people, organisations needing to make a referral to MAP can call 01603 766994, email info@map.uk.net or through the NCAN referral system.

 

Click the link below for more information.

www.map.uk.net/covid-19

Norfolk County Council – Children’s Mental Health Services

Many services and organisations have changed what they do as a result of COVID 19.  Support for children and young people’s mental health and emotional wellbeing (formerly known as CAMHS) has also changed. 

Please can you help us?  We want to let as many parents, carers, children and young people know about this new web page as soon as possible:

www.justonenorfolk.nhs.uk/mentalhealth

This is now the single place to find out how to access mental health advice and support for 0 -25’s in Norfolk & Waveney.  The key message is that you don’t need a referral, you can get in touch straight away for advice and support.  If you need more specialist help, we will make sure you get to the right person.

Please share on Twitter, Facebook, Instagram, mail outs etc.  A big comms / social media push and shareable content will come next week, but we want families and young people to see this before the weekend if possible.

I’m pleased to report that our transformation work hasn’t paused.  In fact, we’ve had to bring forward transformation plans to access help and work together differently to meet current needs, and we hope to have news in the next few weeks of an entirely new offer that will make a big difference for 11 – 25 yr olds.

SCAMS…

Norfolk Trading Standards is receiving reports of Coronavirus (COVID19) related scams.  We will continue to issue alerts through our email service and social media channels of any scams or information we receive so this can be shared within communities.

To see our recent alerts and subscribe to our emails visit www.norfolk.gov.uk/scams
To find us on Facebook visit www.facebook.com/norfolktradingstandards
To like us on Twitter visit twitter.com/NorfolkCCTS

You can report scams you receive to us, via our partners, the Citizens Advice consumer helpline on freephone 0808 223 1133 or through their online form.

We are also recommending that everyone completes the quick and simple Friends Against Scams online training. This allows everyone to better understand and spot scams, and recognise when people are being scammed in our communities.
You can find out more and access the training at www.norfolk.gov.uk/friendsagainstscams and become more scam aware.

GENERAL UPDATES…

The most important thing we can all do is to stay alert, control the virus and, in doing so, save lives.

For full guidance go to:

www.gov.uk//staying-alert-and-safe-social-distancing

Money Advice Hub…

Money Advice Hub have launched a coronavirus advice hub, which includes:

·       Government guidance

·       Government help

·       FAQs

·       Money advice

·       Wellbeing and lifestyle

·       Resources

 

For more information click the link below.

www.moneyadvicehub.org.uk

Post Office Services for Self-Isolating People…

The Post Office has launched services to support those who are self-isolating, including:

  • Payout Now – vouchers which self-isolating people can share with a trusted individual to withdraw cash on their behalf
  • Fast PACE – a service for trusted individuals to exchange cheques from self-isolating people and exchange it for cash for them.

Learning at home

These are challenging times for us all and this can be made even more difficult because we are trying to juggle so many things – home life, work, health issues, caring responsibilities  and for many of us trying to be teachers to our children as well.  Today BBC bitesize has launched on-line lessons and teaching sessions for all ages.

Daily lessons are here!  School shut? BBC Bitesize are bringing you three new lessons every weekday, with videos, activities and more.

To learn more go to  https://www.bbc.co.uk/bitesize/articles/zfwrcqt

Or to just start learning go to  https://www.bbc.co.uk/bitesize

USEFUL LINKS…

Scheme for Free School Meal Recipients…

https://www.gov.uk/free-school-meals-vouchers

Money Advice Hub…

www.moneyadvicehub.org.uk

MAP Advice Line…

www.map.uk.net/covid-19

Voluntary Norfolk…

Community Action Norfolk, Norfolk Community Foundation, Voluntary Norfolk and Momentum are coordinating a response to the current situation and will release details as soon as they have something in place.

Coronavirus/Covid-19:

www.voluntarynorfolk.org.uk/coronavirus-covid-19

NHS Volunteer Responders…

Click on the link below for full details.

www.nhsvolunterringresponders.org.uk

GOV.uk…

Coronavirus/Covid-19:

www.gov.uk/coronavirus-covid-19

Guide to School Closures:

www.gov.uk/closure-of-educational-settings

Guide to Employers and Businesses:

www.gov.uk/guidance-to-employers-and-businesses

GOV.uk – Guidance on Staying At Home:

www.gov.uk/government/full-guidance-on-staying-at-home

 

 

 

NHS.uk…

Coronavirus/Covid-19:

www.nhs.uk/coronavirus-covid-19

Financial Support During Covid-19…

www.turn2us.org.uk

Explaining the Coronavirus To Children…

This is a really difficult time for all of us but it can be particularly difficult for our children; it is hard for them to understand and it can be hard for us to explain it to them.

Have a look at this book for children which helps explain things.

Coronavirus – A Book For Children