In light of the current situation with Coronavirus COVID-19 Henderson Trust felt it was important to set up this page.

We will use this page to share information specifically relating to the virus, how it is impacting our local community (where we have accurate information) and useful links to other websites and partner organisations.

In the meantime please continue to stay alert and stay safe, keep appropriate social distance if you have to go out, wash your hands and stay in touch with the latest information using reliable news sources and official health websites.


Henderson Community Park…

The car park at the community park is now open. When using the park please be aware of social distancing and appropriate hand hygiene.

In addition please be aware that the play equipment and outdoor gym equipment on Henderson Community Park is now open but will NOT be cleaned so when using the equipment please take note of the current social distancing guidelines and respect other users. SADLY THE TODDLERS PLAY AREA MUST REMAIN CLOSED.

If you want to use the park for organised activities it is essential to make contact with Henderson Trust to make arrangements. Please email



Henderson Trust Activities…

As a result of the national and ongoing health situation, the following changes have been made to some of Henderson Trust’s activities and services:

Sorted – there are currently no sorted activities at this time and summer sorted will not take place.

Not About the Bike – all workshop activities have been suspended until further notice.

Girls group and Youth Drop-In – all of the Trust’s youth activities delivered from Cadge Road Community Centre have been suspended until further notice.

Please keep an eye on the website and our facebook page for future updates.


As we get reliable local information from any of our partner organisations we will up-date you…

NHS Norfolk Children & Young People’s Health Services

Due to the current situation with Coronavirus (COVID-19), we have had to make some changes to the way we work in the community. We want to ensure that the families, children and young people that really need our support can still access help. As of Monday 23 March 2020, we will only be providing services that the NHS has agreed are essential for families.

For more information click the link below:

Scheme for Free School Meal Recipients

A national voucher scheme is available to children who are normally eligible for free school meals.  Schools can provide eligible children with a £15 weekly shopping voucher to use in supermarkets whilst schools are closed, or the schools themselves can provide meals for delivery and collection.

For more information click the link below.

First Response – Mental Health Support

First Response is Norfolk and Suffolk NHS foundation Trust (NSFT)’s helpline for people experiencing mental health difficulties during the pandemic.  The helpline is available to everyone, 24 hours a day, seven days a week, and can also be used by other health care professional needing to make referrals.

The number for First Response is 0808 196 3494.

Children and Young Persons’ Phoneline

A phoneline has been launched for children and young people to talk to County Council Children’s Social Workers to share worries and concerns, about themselves or other children.

The phoneline can be reached by calling 0344 8008029.

ChatHealth’s text service has been extended so that children and young people who would prefer contact by text can do so on 07480 635060.

Online Adult Learning Courses

Norfolk County Council’s Adult Learning Service has launched new online courses to help people remain active, healthy and connected throughout lockdown.  The courses are aimed at a range of abilities from beginner to expert.

MAP Advice Line

MAP is providing a free phone advice line and email advice service for young people (aged 11-25), open 10.30 am – 5.30 pm Monday to Friday (except bank holidays).  The service can be reached on 0800 0744454 or

The service can help when service users:

·       Need food

·       Have concerns about money and debt

·       Need advice about housing or benefits

·       Are unsure where to get help for other problems

This service is available  to young people, organisations needing to make a referral to MAP can call 01603 766994, email or through the NCAN referral system.


Click the link below for more information.

Norfolk County Council – Children’s Mental Health Services

Many services and organisations have changed what they do as a result of COVID 19.  Support for children and young people’s mental health and emotional wellbeing (formerly known as CAMHS) has also changed. 

Please can you help us?  We want to let as many parents, carers, children and young people know about this new web page as soon as possible:

This is now the single place to find out how to access mental health advice and support for 0 -25’s in Norfolk & Waveney.  The key message is that you don’t need a referral, you can get in touch straight away for advice and support.  If you need more specialist help, we will make sure you get to the right person.

Please share on Twitter, Facebook, Instagram, mail outs etc.  A big comms / social media push and shareable content will come next week, but we want families and young people to see this before the weekend if possible.

I’m pleased to report that our transformation work hasn’t paused.  In fact, we’ve had to bring forward transformation plans to access help and work together differently to meet current needs, and we hope to have news in the next few weeks of an entirely new offer that will make a big difference for 11 – 25 yr olds.


Norfolk Trading Standards is receiving reports of Coronavirus (COVID19) related scams.  We will continue to issue alerts through our email service and social media channels of any scams or information we receive so this can be shared within communities.

To see our recent alerts and subscribe to our emails visit
To find us on Facebook visit
To like us on Twitter visit

You can report scams you receive to us, via our partners, the Citizens Advice consumer helpline on freephone 0808 223 1133 or through their online form.

We are also recommending that everyone completes the quick and simple Friends Against Scams online training. This allows everyone to better understand and spot scams, and recognise when people are being scammed in our communities.
You can find out more and access the training at and become more scam aware.


The most important thing we can all do is to stay alert, control the virus and, in doing so, save lives.

For full guidance go to:

Money Advice Hub…

Money Advice Hub have launched a coronavirus advice hub, which includes:

·       Government guidance

·       Government help

·       FAQs

·       Money advice

·       Wellbeing and lifestyle

·       Resources


For more information click the link below.

Post Office Services for Self-Isolating People…

The Post Office has launched services to support those who are self-isolating, including:

  • Payout Now – vouchers which self-isolating people can share with a trusted individual to withdraw cash on their behalf
  • Fast PACE – a service for trusted individuals to exchange cheques from self-isolating people and exchange it for cash for them.

Learning at home

These are challenging times for us all and this can be made even more difficult because we are trying to juggle so many things – home life, work, health issues, caring responsibilities  and for many of us trying to be teachers to our children as well.  Today BBC bitesize has launched on-line lessons and teaching sessions for all ages.

Daily lessons are here!  School shut? BBC Bitesize are bringing you three new lessons every weekday, with videos, activities and more.

To learn more go to

Or to just start learning go to

School Closures…

Schools remain closed to the majority of our children. However, as schools begin to open
with the hope that all our children will return to school by September, our local schools
have differing arrangements at the current time. To find out what individual schools are
doing please contact your local school.

Schools continue to give children work to complete at home and will be communicating
that via the various communication channels that individual schools have in place.

Schools will remain open for all children of those key staff as identified by the

This is a very challenging time for us all but it is important to keep our children safe and
protect those more vulnerable in our communities.

For more information go to


Scheme for Free School Meal Recipients…

Money Advice Hub…

MAP Advice Line…

Voluntary Norfolk…

Community Action Norfolk, Norfolk Community Foundation, Voluntary Norfolk and Momentum are coordinating a response to the current situation and will release details as soon as they have something in place.


NHS Volunteer Responders…

Click on the link below for full details.…


Guide to School Closures:

Guide to Employers and Businesses: – Guidance on Staying At Home:


Financial Support During Covid-19…

Explaining the Coronavirus To Children…

This is a really difficult time for all of us but it can be particularly difficult for our children; it is hard for them to understand and it can be hard for us to explain it to them.

Have a look at this book for children which helps explain things.

Coronavirus – A Book For Children